ZodiacMind
Customer Support
We're here to help you get the most from your ZodiacMind experience
Getting Started
New to ZodiacMind? Learn how to create your chart and get your first reading.
Learn MoreFrequently Asked Questions
Account & Billing
You can cancel your subscription anytime from your account settings. Your access will continue until the end of your current billing period.
Since we use Google OAuth for authentication, your email address is tied to your Google account. If you need to use a different email, you'll need to create a new account with that Google account.
Readings & AI Chat
Daily readings are sent at 8am in your local timezone. Check your spam folder first. If you still don't see it, verify your email preferences in your account settings and ensure your birth chart is complete.
Be specific about your situation and what you're trying to decide. Instead of "What's my future?", try "I'm considering a job change but worried about timing - what should I focus on this week?" The more context you provide, the more helpful the AI can be.
Yes! Use the AI chat feature to ask about specific areas like relationships, career, health, or finances. The AI will analyze your chart in the context of your specific question.
Technical Issues
Try refreshing the page first. If the issue persists, check your internet connection and try again. Our AI services occasionally experience high demand - waiting a moment and retrying usually resolves the issue.
Double-check your birth date, exact time, and location. Even small errors can significantly affect your chart. If you're certain the information is correct but the chart still seems off, contact us with your birth details and we'll investigate.
Still Need Help?
Can't find the answer you're looking for? We're here to help.